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"Location was great! Next to the wharf. Service is slow. Front desk staff was hit or miss. I requested a crib ahead of time and confirmed with front desk but it was not in the room even after they said it would be in there already when I checked in. When we got to our room, we waited almost an hour for bell to deliver our bags until I finally went downstairs to the front desk to ask for them. They finally called the bell up. Bell guys were super friendly otherwise. Overall decent stay, nice location. "

"For a suite hotel, the room was not as clean as it could have been. There were hand smudge prints on the walls and furniture was kinda dirty. Bathroom could have been cleaner. Grout was dirty on multiple spots. Unfortunately the elevators were out so 3 flights of stairs, with dry rot on the steps was disappointing to see. Parking garage is very tight, with medium to large vehicles. 400 rooms numbers are on the top level and have the vaulted ceilings, as compared to the lower level suits. Bathroom was the highlight, shower was adequate size. The bath tub was a deep tub so it was nice for soaking. Bed was very soft and comfortable to sleep."

"Fantastic opportunity to be right on the bay. Beautiful views. Spacious room. Small balcony but very special opportunity to have comfort and feel very close to nature. I’ve been many times and continue to go. "

"Close to drive to big sur and Point Lobos"

"It was a great place, very clean and nice location "

"Location is easy to find from the freeway exit. About 10 min from Fisherman's Wharf, Cannery Row and The Aquarium. Easy check-in and helpful staff. There's a heated pool, laundry and indoor area for eating and lounging. We stayed in a king size room. The bed was soft to medium firmness and clean linens. Includes a microwave, mini fridge and a Keurig coffee machine. The wifi is good. The shower/tub water pressure in decent. The wash basin seemed positioned lower than usual like I was in Kindergarten. And the blow dryer didn't work. Unfortunately the window shutters didn't close completely so there was some sunlight in the morning. The laminate flooring had some wear and definitely needs replacing. I paid $225+tax for a Friday stay (04/17/26) and I felt this was overpriced."

"We stay here at least twice a year. Staff is helpful, friendly. Rooms are clean. Appreciate the refillable water bottles."

"Very nice views of the highlands and the Pacific. The restaurant Pacific's Edge was very nice, also with great views."

"All of the above!"